Last updated: September 2, 2026
These Terms of Service govern the use of FlowAI, an AI-powered business automation platform.
FlowAI provides tools for customer communication, appointment management, customer management and business workflow automation.
Businesses using FlowAI are responsible for the information, services, prices, appointment availability and other content they configure within the platform.
FlowAI uses artificial intelligence to assist with customer conversations and business workflows. AI responses may occasionally be inaccurate or incomplete. Businesses should configure and review their information appropriately and remain responsible for important business decisions.
Businesses are responsible for ensuring that they have the appropriate authority and lawful basis to provide customer information to FlowAI for processing.
FlowAI must not be used for unlawful activities, fraud, harassment, abuse, impersonation, spam or activities that violate applicable laws or third-party platform rules.
FlowAI may depend on third-party services such as communications, hosting and artificial intelligence providers. Availability may therefore depend on those external services.
We aim to keep FlowAI available and reliable, but uninterrupted availability cannot be guaranteed.
Users are responsible for keeping their account credentials confidential and for notifying FlowAI if they believe their account has been accessed without authorisation.
These Terms may be updated as FlowAI develops and new features and services are introduced.
If you have questions about these Terms of Service or the use of FlowAI, please contact FlowAI through the support contact provided on the platform.
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